Proactive Service Agreements

Automatic doors are high-use, safety-critical assets. When they are not serviced proactively, minor issues can quickly develop into breakdowns, safety risks, and costly emergency callouts.

Dynamic Entrance Solutions provides structured automatic door service agreements designed to improve reliability, reduce downtime, and support safe operation across a wide range of environments.

Our service agreements move clients away from reactive repairs and toward predictable, planned maintenance outcomes.different levels of care. That’s why we offer three tailored service agreement options, designed to suit the specific needs of your business and ensure reliable, long-term door performance.

Automatic doors operate under constant mechanical and electronic load. In high-traffic environments, wear and misalignment can occur gradually and often go unnoticed until failure.

Proactive servicing focuses on identifying and addressing these issues early.
This approach helps to:

• reduce unexpected breakdowns
   
• extend the operational life of door systems
   
• minimise safety and liability risks
   
• lower long-term maintenance costs
   
• improve operational reliability
   

For businesses and facilities that rely on uninterrupted access, proactive servicing provides consistency, control, and peace of mind.

Our service agreements are suited to organisations that require dependable door performance and structured maintenance, including:

• pubs, clubs, and hospitality venues
   
• hospitals and aged care facilities
   
• retail centres and high-traffic sites
   
• residential buildings
   
• commercial buildings and offices
   
• facilities and portfolio managers
   

If automatic door reliability impacts your operations, safety obligations, or customer experience, a service agreement ensures your systems are maintained to an appropriate and consistent standard.

We recognise that every site operates differently. Traffic levels, operating hours, and risk profiles vary between environments.

To reflect this, we offer three service agreement tiers, allowing clients to select the level of coverage that best suits their operational requirements. 

• 2 services per year
• Operational & safety checks
• Adjustments & calibration
• Condition reporting
• Priority scheduling

Designed for low to moderate traffic environments requiring routine preventative maintenance.

Includes:

• scheduled servicing visits 
• operational and safety inspections 
• adjustments and calibration 
• condition reporting 
• priority scheduling
   

Outcome:
Supports consistent operation and reduces the likelihood of unexpected faults.

Designed for high-use environments where reliability and fast response are critical.

Includes:

• increased service frequency 
• compliance-focused inspections
• priority response 
• discounted emergency callouts 
• photo and written service reporting
   

Outcome:
Improved reliability, reduced emergency callouts, and greater visibility over door condition.

Designed for high-risk environments, multi-site portfolios, and organisations requiring maximum uptime and accountability.

Includes:

• tailored service schedules 
• rapid response options 
• after-hours priority support 
• compliance documentation 
• asset lifecycle tracking 
• budget forecasting for future replacements 
• dedicated account contact
   

Outcome:
Maximum reliability, reduced operational risk, and long-term asset management support.

For clients managing multiple sites, we offer portfolio-based service agreements.
This approach provides:

• consistent servicing standards across all locations 
• simplified administration 
• predictable maintenance scheduling 
• consolidated reporting
   

Portfolio servicing is ideal for hospitality groups, facilities managers, and property management organisations.

Clients choose Dynamic Entrance Solutions because we deliver:

• proactive, structured maintenance programs 
• clear communication and reporting 
• fast, reliable response across Sydney 
• experience across hospitality, healthcare, retail, and commercial environment 
• a professional, long-term service approach
   

We focus on reliability, accountability, and consistent performance, not short-term fixes.

Selecting the correct service agreement starts with understanding your environment and usage requirements.

We offer a no-obligation portfolio or site review, where we assess:

• door condition 
• usage levels
• risk factors
• appropriate service tier
   

From there, we recommend a service agreement aligned with your operational needs.